Report Finds Americans Prefer Hotels, Resorts Over Vacation Rentals20/07/2021
A new study found that more than 70 % of Americans prefer to stay in hotels and resorts over vacation rentals like Airbnb.
According to a ValuePenguin survey, respondents overwhelmingly prefer hotels and resorts to vacation rentals or timeshares (72 %), with the top reasons including better amenities and the safety of luggage (37 %), ease of booking (33 %) and on-site dining and bars (31 %).
Americans also prefer hotels and resorts as they have more faith in staying safe and sanitary versus vacation rental companies (74 % versus 26 %). Another nearly 60 % of respondents said they prefer working remotely at a hotel or resort.
“Marriott, Hilton and the other big hotel chains have all been very public about their cleaning and safety procedures, policies and protocols, and that helps people feel more secure,” LendingTree chief credit analyst Matt Schulz said. “You don’t get that sort of consistency across Airbnb properties, and that might make people a bit nervous.”
Despite more popularity among hotels and resorts, more guests have had a negative experience at a hotel. While 44 % of respondents said they’ve had a negative experience at a hotel, only 29 % of previous vacation rental guests said the same.
The study also found that travellers are willing to spend more for their preferred lodging type, with 60 % willing to pay more for their desired stay and 54 % admitting they don’t even bother comparing shopping between the two lodging categories.
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